Our Mission and Vision define the overall direction for the development of Varna and Burgas airports.
The Mission shows what we do today and how, through our daily actions, we connect people, regions, and opportunities.
The Vision shows where we are heading and what future we want to create.
Together, they are part of an integrated model that links our values, mission actions, strategic priorities, and goals.
Creating the Future of Varna and Burgas Airports
Our Vision reflects the future.
This means continuously improving, adapting to change, developing our people and our airports, and preparing responsibly for the years ahead.
We aim to develop Varna and Burgas Airports as sustainable, customer-focused gateways, recognized for their operational excellence, strong connectivity and creation of long-term value.
Connecting Varna and Burgas with the World
Our Mission is focused on today and on our actions.
As an airport operator, we provide essential services, safe operations, and reliable infrastructure that connect Varna and Burgas Airports with the world.
We achieve this through safe operations, customer service, commercial development, collaboration, infrastructure and all the other processes taking place across our airports.
The Integrated Model shows how our Mission and Vision connect with our priorities, decisions and everyday actions.
The Circle – represents Connectivity
It shows that our airports, departments, teams, partners and everyday actions are all part of one shared ecosystem.
The circle is also a symbol of continuity – every decision, every interaction and every improvement contributes to our broader shared direction.
The Pyramid – represents Structure and Stability
The pyramid is positioned within the circle.
The pyramid gives structure to the model. It helps us understand:
The Model Encompasses Six Key Areas
1. Growth and Sustainability
We develop our airports responsibly and with a long-term perspective.
We seek a balance between growth, investment, the responsible use of resources, and the sustainable development of our airports and the regions we serve.
2. Efficiency and Innovation
We continuously improve the way we work.
We use resources wisely, modernize our processes and infrastructure, and seek new solutions that enhance the quality, efficiency and reliability of our work.
3. Top Employer
Our people are the foundation of our success.
We develop motivated, capable and engaged teams and create a working environment in which employees can grow, contribute and be proud of what they achieve.
4. Collaboration
No airport can succeed through isolated departments and individual actions.
We succeed when our teams, airports and partners work together, share information and unite around common goals.
5. Inspiring Customers
We place passengers, customers and partners at the focus of our work.
Every process, every service and every decision influences their experience and satisfaction. That is why we strive to provide a safe, pleasant, efficient and memorable journey.
6. EBITDA and Free Cash Flow
Financial stability enables us to invest, modernize, develop, and remain sustainable over the long term.
The results we achieve provide the foundation required for the future development of Varna and Burgas Airports.
From Values to Actions and Results
The model connects three fundamental questions:
Who we are? – Our values define the way we work and interact.
What we do? – Our actions turn the Mission into everyday practice.
Where are we heading? – Our goals show the results we strive to achieve.
6R – Our Values
Our culture is built on six values:
These values guide our behavior and the way we make decisions, work with one another and interact with passengers, customers and partners.
6M – Our Mission in Action
Our Mission is delivered through six key actions:
6C – Our Strategic Goals
Our actions are focused on six key areas:
These areas help us translate our Mission and Vision into measurable results.
From Strategy to Everyday Practice
See it. Say it. Do it. Repeat it.
See the model and its key elements.
Say the purpose of our Mission, Vision, values, and goals.
Do the actions through your decisions and everyday actions.
Repeat the positive behaviors so they become a lasting part of how we work.
Concluding Message
Our Mission is what we do today.
Our Vision is the direction we take tomorrow.
Our Values define who we are and how we work.
Our Actions turn strategy into daily practice.
Our Goals show what success looks like.
We see the common direction. We understand our role. We apply it through actions. We reinforce good practices.
Head Office
Phone: +359 52 573 349
Phone: +359 56 870 201
E-mail: 
Fraport Twin Star Airport Management
Varna Airport
Varna 9000
Bulgaria
