Fraport Twin Star Airport Management
“Fraport Twin Star Airport Management” AD (FTSAM) proudly announces the signing of Master Food & Beverage (F&B) and Master Retail agreements with industry leaders Lagardère Travel Retail and Avolta, respectively.
Resulting from the successful Dufry-Autogrill business combination, Avolta has emerged as a leading travel experience player, with expertise in travel retail, travel food & beverage, and convenience. Avolta exists to make travelers happier, with operations in 75 countries and over 1200 locations worldwide.
Lagardère Travel Retail is a leading global travel retailer, operating over 5,000 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 42 countries worldwide. As a French-based, international company inspired by its rich 170-year history, Lagardère Travel Retail invests in world-class global expertise and local knowledge to bring tailor-made offers and experiences to life that benefit landlords and travelers alike.
The successful negotiation and finalization of these agreements underscore FTSAM's commitment to providing world-class amenities and services to travelers visiting the Varna and Burgas airports. Lagardère Travel Retail and Avolta bring innovative concepts and a wealth of experience, promising exciting changes and new dimensions to the airports' retail and F&B landscape.
"We are thrilled to solidify partnerships with Lagardère Travel Retail and Avolta, key industry players renowned for their excellence", stated Svetlana Simeonova, Head of Commercial at FTSAM. "This collaboration reflects our dedication to elevating the passenger experience and delivering exceptional services across our airports which we have successfully operated as a concessionaire for 17 years".
“We are all very happy and excited to start in 2024 a 8-year period with excellent partners! This is more than an upgrade of our commercial areas in Burgas and Varna; this goes together with new outside areas and an exceptional customer experience! I am sure our guests at the airport will enjoy very much their stay at our airports! Thank you to the teams of Avolta and Lagardère Travel Retail and our own team”, said the CEO of FTSAM – Dr. Frank Quante.
These contracts are an important step in the continuous development of the airports in Varna and Burgas, which will ensure an even better experience for passengers and increase the attractive commercial offers for the next 8 (eight) years. These agreements ensure a vibrant and diversified commercial environment that aligns with the airports' strategic vision. The signings are a testament to the collaborative efforts and dedication of the Commercial team at FTSAM, whose commitment ensured the successful closure of these deals within the stipulated timeframe.
FTSAM extends heartfelt gratitude to its current commercial partners for their ongoing support and contributions, acknowledging their integral role in the airports' success. The signing of these agreements further solidifies FTSAM's position as a leader in delivering outstanding travel experiences within Bulgaria.